1. How long is the warranty of your equipment? Do you supply spare parts?
Our standard warranty period is one year, and we do indeed supply spare parts to ensure uninterrupted operation.
2. Do you provide after-sale services?
Absolutely. Our dedicated and professional after-sales team is committed to promptly resolving any issues you may encounter.
3. Do you provide equipment operation training?
Absolutely! We offer the expertise of our professional engineers who are ready to travel to your site for seamless equipment installation, precise adjustments, and comprehensive operation training. Our team is fully equipped with passports to ensure a swift response to your needs.
4. Are you a trading company or manufacturer?
We proudly operate as a factory. Our esteemed company, Shanghai Clirik Machinery, stands as a distinguished manufacturer specializing in cutting-edge mining equipment.
5. How long is your delivery time?
For your convenience, if the products are readily available in our stock, delivery typically takes only 10-15 days. Or, should the products require manufacturing, anticipate a delivery timeline of 15-20 days, contingent on the order quantity.
6. If I need a complete grinding production line, can you help us to build it?Indeed, we are well-equipped to assist in establishing a comprehensive production line, offering you tailored and expert advice. With numerous successful mining projects accomplished both in China and internationally, our experience is at your service.
Warm Tips
In order to provide you with the best experience service, please provide your detailed requirements, we will do our best to quote you a comprehensive plan and drawings!
Your satisfaction is our core value. Punctuality and integrity are trustworthy, and quality and integrity are our top priorities. We eagerly await your inquiries and the opportunity to serve you!